Procedure Simplification
20-step procedures turned into a conversation.
A platform for governments: officials document procedures in natural language with an interviewer agent; specialized agents propose the simplification — with diagrams of the current and simplified process — citing the regulations; citizens complete the simplified procedure via chat, with automatic document verification and a QR-coded receipt.
How it works
Platform flow: the official declares the procedure to the inventory agent, which generates the procedure file; the regulatory and simplifier agents propose the TO-BE procedure, which is published; the citizen completes it via chat with their documents and receives a QR-coded receipt.
Live demo
From form to dialogue
The same procedure twice: 18 counter-window fields versus 4 assistant questions. The stopwatches don’t lie.
standby — sample form DAC-07-B loaded
EXAMPLE GOVERNMENT · CITIZEN SERVICES BUREAU
NO-DEBT CERTIFICATE APPLICATION
FORM DAC-07-B · ORIGINAL AND 2 COPIES · COUNTER 4
Fill in block letters with black ink. Do not fold this form. Service hours: 9:00 to 14:30.
TRIP 1 · Missing photocopy of proof of address — go make copies and queue again.
TRIP 2 · The CURP in field 12 does not match the cross-check — fill it in again in block letters.
today · 10:02
→ resolves 9 form fields
→ resolves 4 form fields
→ resolves 2 form fields
→ resolves 3 fields and signs the request
Race result
In-person counter
Conversational assistant
−88 % capture time — and citizens never repeat a single piece of data.
Simulated stopwatches at theatrical speed: 14:32 and 1:47 are full-procedure times, not this animation's · 100 % fictitious data.
What it does
Procedure inventory agent
Interviews officials and reads regulations to document every procedure.
Regulatory agent with citations
RAG over current regulations; every proposal cites its legal basis.
Simplifier agent
Diagrams of the current and proposed process, exportable to the regulatory-improvement standard.
Conversational citizen window
Citizens complete the procedure via chat, with data extraction from photos (ID, proofs).
Receipts with ID & QR
Verifiable proof at the close of every procedure.
Simplification metrics dashboard
Steps, days, and costs saved per procedure and per agency.
Differentiating capabilities
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Verifiable regulatory citations
Every simplification is grounded in current regulations.
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Regulatory-improvement compatible
Exports BPMN 2.0 for official requirements.
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Data sovereignty
Deployed on the government's cloud or infrastructure.
Tech stack
- Google ADK
- Vertex AI RAG
- Gemini multimodal
- FastAPI
- Next.js
- PostgreSQL
- Cloud Run
Delivery model
Implementation per agency or statewide; pilots in weeks.
Book a demo
Tell us your challenge and we'll propose a concrete path — no strings attached.